The Nine Critical Communication Skills

If you want to succeed in business, what are the critical communication skills?

I’ve come up with nine. You need the ability to:

  1. Give a persuasive 10-minute presentation.
  2. Deliver an elevator pitch for your business, division, project, etc.
  3. Make a cold call.
  4. Report out on a project with no preparation.
  5. Deliver bad news.
  6. Answer a question in a way that inspires confidence.
  7. Build a relationship through listening.
  8. Tell a story.
  9. Rebut an objection.

Did I miss any?

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