If you want to succeed in business, what are the critical communication skills?
I’ve come up with nine. You need the ability to:
- Give a persuasive 10-minute presentation.
- Deliver an elevator pitch for your business, division, project, etc.
- Make a cold call.
- Report out on a project with no preparation.
- Deliver bad news.
- Answer a question in a way that inspires confidence.
- Build a relationship through listening.
- Tell a story.
- Rebut an objection.
Did I miss any?
